Managing contacts

Contacts are the people you send email to. The Contacts page shows your full audience with search, filtering, and bulk actions.

Viewing contacts

The contacts list shows each contact's email, name, tags, list memberships, and status. Click any contact to see their full profile, including:

• Properties — all stored fields (built-in and custom)
• Activity timeline — every event associated with this contact: emails received, opens, clicks, form submissions, bounces
• List memberships — which lists they belong to
• Tags — labels applied to this contact

Adding a contact

Click Add Contact and enter at least an email address. You can also set:

• First name and last name
• Custom properties
• List memberships
• Tags

Editing a contact

Click into a contact's profile to edit any field. Changes save automatically.

Deleting contacts

Delete a contact from their profile page or use bulk actions to remove multiple contacts. Deletion is permanent — the contact and all their event history are removed.

Bulk actions

Select multiple contacts from the list to perform bulk operations:

• Add to list — add selected contacts to a list
• Remove from list — remove from a list
• Add tag — apply a tag
• Delete — permanently remove
• Unsubscribe — mark as unsubscribed