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Preference center

Let subscribers manage their own email preferences and unsubscribe.

Every email sent through Sendra includes an unsubscribe link. When a recipient clicks it, they're taken to the preference center — a page where they can manage their subscriptions.

What subscribers see

The preference center shows:

  • List subscriptions — checkboxes for each public list. Subscribers can opt in or out of individual lists without unsubscribing from everything.
  • Unsubscribe from all — a single action to opt out of all emails.
  • Data export — subscribers can request a copy of the data Sendra holds about them (GDPR compliance).

Customization

The preference center uses your workspace's branding:

  • Your logo
  • Your brand colors
  • Your company name

Unsubscribe behavior

When a subscriber unsubscribes:

  1. Their contact record is updated to reflect the change
  2. They're immediately excluded from future campaign sends
  3. They can re-subscribe later through the preference center or a signup form

GDPR compliance

The preference center supports GDPR requirements:

  • Subscribers can view what data you hold about them
  • They can request data export
  • They can unsubscribe (withdraw consent) at any time
  • Your compliance fields (company name, address) are displayed

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