docs

Image storage & quotas

How Sendra hosts your email images, what counts toward storage, and how to add more.

Email images have to be publicly reachable by URL so inbox providers can load them. Sendra handles that for you — there's nothing to set up.

Hosted for you

Every image you upload is stored on Sendra's own infrastructure (globally cached object storage) and served from a stable, long-lived URL. You don't bring your own bucket, manage credentials, or pay a separate storage provider. Upload an image and it just works in every email client.

URLs are cached aggressively, so images load fast for recipients no matter where they are.

Storage quotas

Each workspace has a media storage allowance based on its plan:

PlanIncluded storage
Free1 GB
Premium5 GB

Only images you upload count toward your quota. You can check current usage any time on the Media page — a usage bar shows how much of your allowance is in use.

When you hit your limit, new uploads are blocked until you free up space or add more storage. Deleting unused assets from the Media library frees their space immediately.

Adding more storage

Need more room? You can stack extra storage in 5 GB blocks for $5/month each, on top of your plan's included allowance.

  • Premium workspaces — add or remove storage blocks any time from Settings → Billing.
  • Free workspaces — extra storage is available once you upgrade to Premium, which also bumps your included allowance to 5 GB.

Storage is billed by Sendra as part of your subscription. It's separate from Amazon's email delivery costs, which Amazon bills you directly — see pricing.

Tips to stay under quota

  • Compress before uploading. A well-optimized image is often a fraction of the original size. Smaller images also keep emails from being clipped by Gmail.
  • Reuse, don't re-upload. Pick existing assets from the media library instead of uploading the same logo or banner repeatedly.
  • Prune old campaigns' one-off images. Once a one-time campaign is sent and archived, its bespoke images can usually go.

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