Form submissions

Every form submission is logged in Sendra so you can track signups over time and debug issues.

Viewing submissions

Go to Forms, select a form, and view the Submissions tab. Each entry shows:

• Email — the submitted address
• Timestamp — when the submission occurred
• Status — confirmed (DOI link clicked), pending (DOI sent but not clicked), or created (single opt-in)
• Additional fields — any extra data submitted (name, custom properties)

Troubleshooting

"I don't see submissions"

• Verify the form URL or embed snippet is correct
• Check browser dev tools for JavaScript errors
• Test the form yourself

"Submissions aren't creating contacts"

• If double opt-in is enabled, the subscriber needs to click the confirmation email
• Check if the email is on the blocklist